17 January 2008

A brief update on my CCNA troubles

Took the test earlier this afternoon.
Passed it by the skin of my teeth.
Am now relieved that I can listen to music in the car instead of hearing the CCNA author over and over and over again, at least until I have to recertify.
It's drinky time.

13 January 2008

Boondoggle

boondoggle (boon 'Da gl) noun. 1) work of little or no value done merely to look busy 2) do useless, wasteful, or trivial work wordnet.princeton.edu/perl/webwn

"'Boondoggle,' ... a term for a project that wastes time and money"
en.wikipedia.org/wiki/Boondoggle_%28project%29

One of the reasons that I love my job is the frequency in which I find myself in boondoggles. It's hard to keep a straight face when a customer or client tells you "this is a high profile project" or that the project is on a tight schedule, etc. The number of times I've heard that since I've started "doing what I do" is nearly 1:1 proportional with the phrase "They (upper managment) decided to not utilize this (option)."

This is not, in anyway, a condemnation of those for whom I do the work, either individuals or companies as a whole. It's so consistant it's hard to believe it's anything but procedure. The people who hire me or my company to do work believe the words they are telling me, and my focus in completing the task for which I was hired is no less than it would be if the project were real and destined to make a product. I care about the work I do, and I care very much that the customer/client gets what they want even if it's not strictly defined in a contract. This is a small reason as to why I get repeat business, but one nonetheless.

I've just learned that it's not worth getting frustrated over doing work under a tight deadline, only to have the work tossed out at the end, or even in the middle, of the project.

The latest boondoggle had to do with my last project. The project was for an average piece of industrial equipment, a capital asset but nothing on the lines of a huge air conditioner or such. I was to "work my magic" and make it acceptable for use. The customer is someone with whom I've worked many projects before, and have even driven home when they were drunk and puking out the window of the car. It was business, of course.

The job involved a trip to Europe to start the testing. I used the opportunity to get in a few extra days of vacation around the trip (using personal funds and days, of course) and was ready and acclimated when the rest of the team arrived. The testing was under a tight schedule, and didn't happen in the prescribed time. I had to extend my trip at the site to complete the project at the client's request; they paid for the extension because the problems weren't my fault, but with the equipment.

Deadlines started to shift, and I found myself waiting for periods in order to continue the job when I returned. This wasn't a problem because I had plenty of other work to do- but the delays are the first sign of an impending boondoggle. When someone is driving a project with a whip, saying it needs to be done "now, now, now," only to see the deadline slip a couple of times... it's not a telltale sign but it is one piece of the deductive puzzle.

I conducted the first round of testing at the facility in the States and as I went to wrap up the conclusions- everything was fine with the equipment- I was told that the equipment was no longer the desired option for moving the project forward. To put this in perspective, the customer authorized $60k for my work, figuring at least $200k for the company's individuals involved with the project, and $100k on the equipment itself... all for something that would sit in a warehouse to collect dust until a suitable use is found, at which point it would require another $250k to get it up and running again.

All I could do was laugh.

You may be sitting there thinking, "Where does the money for that kind of foolishness come from?" Well, it comes from two places- one is the deep pockets of the client, who needs to bank on multiple options in order to move forward with the best single option. The other is you, the purchaser of products. If you need to purchase their products, you give them the money to fund boondoggles. And all of these boondoggles born of options that never panned out exist because my clients fear lawyers and the government.

You can try and fix it, make it more efficient- ironically enough, part of our service is the implementation of cost-cutting measures- but lawyers always win in the end. Oh well. At least I'm getting paid.

06 January 2008

Unemployment, certifications and settling

I'm now in my fourth month of unemployment. The boredom is bad enough, but then there's the scrambling to find another job, not hearing any offers, and wondering where my next check (once the unemployment runs dry) will come from.
As Dan mentioned, I've been studying for my Cisco certification. I completed a course, and twice scheduled taking the exam, only to panic and reschedule it. Hopefully, I'll pass it on the 17th.
I've done pretty well on some practice tests for the exam. Problem is, those tests were for a recently retired exam. By recently, I mean that Cisco was retiring the old test and implementing a new one right about the time I started my class.
Lucky me.
I really should spring for practice tests for the new exam. It'll cost me, but ultimately, I think it'll cost me more if I don't pass the test the first time.
Unemployment sure has given me a lot of time to wonder where the hell I went wrong. Don't get me wrong, I wondered that even when I had a job. That's a dangerous thing, though. At least while I was working, I had something I could do, even if it was deal with cranky field techs. I was part of an organization that maintained cellular network quality, and I think I did a pretty decent job of it.
I've seen what happens to folks when they lose their jobs and don't get another job quickly. It's a demeaning, degrading process that saps hope and energy. I've really felt the frustration more recently and done some second-guessing. I know, it doesn't change my circumstance, but there's times I can't help but wonder.
Ideally, I'd like to get a job either related to telecom or to IT once I get the CCNA certification. Thing is, I don't know what I'd do if I fail. To be honest, I don't really want to plan for failure. Failure sucks.
I'm at the point where I'd at least like to get the money I was making when I lost my job, but reality and the economy tell me there's a fair chance that won't happen, even with a shiny new certification. So, I guess I have to ask myself, what will I settle for?
I really don't want to "settle" for anything. I'd like to have my choice of good offers and pick the one I like best.
Somehow, I don't think that'll happen.
Happy New Year.