Organization: We're committed to quality.
VP: We need to put quality on the shelf for a couple of weeks.
(three months later)
Organization: We're committed to quality.
VP: We need to put quality on the shelf for a couple of weeks.
Quality (that's me!): Can we be committed to quality when we put quality on the shelf?
VP: What's more important, quality or making money?
(uncomfortable stares around the room)
Chaos. Panic. Disorder. One step at a time, one day at a time.
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